Privacy policy

This Privacy Policy describes FewClicksAway’s policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of your information and Personal Data in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2. Collecting and Using Your Personal Data

2.1. Types of Data Collected

2.1.1. Personal Data

While using the Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Information Collected from All Users of the Service;

1. Email address

2. First name and last name

3. Phone number

4. Address, State, Province, ZIP/Postal code, City

Information Collected from Yard Service Providers only:

1. Birthdate

2. Social Security Number

3. Drivers license/State ID

2.1.2. Usage Data and Location Data

Usage Data is collected automatically when using our website or the Service.

Usage Data may include information such as your Device's Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our website or the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or the Service or when you access the Service by or through a mobile device.

We may also use third-party software to collect location data.

2.1.3. Use of Cookies and Technologies Similar to Cookies

In addition to collecting information through various fields and forms on our website and in the Service (as described above), we may use “cookies” or similar technologies on our website to collect information about you and your device. Cookies are small pieces of instruction stored on your hard drive or device. They may enhance your experience as you navigate our site. A "session cookie" disappears after you close your web browser, or may expire after a fixed period of time. A "persistent cookie" remains after you close your web browser and may be accessed every time you use our site. We may use both session and persistent cookies on our website. We currently do not use any non-essential cookies in our Service.

By “technologies similar to cookies” we mean any type of data storage and recovery mechanism used on a user’s device for purposes of obtaining information. The most common ones include:

Browser local storage. Certain websites use local storage called “sessionStorage” and “localStorage”, as well as the indexed database from the Internet browser to store information.

Local storage of browser plug-ins, namely Flash local storage (“Flash Local Shared Objects”) or Silverlight local storage (“Isolated Objects”).

Web beacons. Web beacons are a tracking technique, which consist of inserting into a website (or an e-mail) an image hosted on an Internet server, in a way so that when a browser or an email application connects to the server to download and view the image, this connection is registered. This allows us to know when a user viewed a web page or the e-mail. Sometimes this image is very small or transparent, preventing the user from being aware of its existence.

“Fingerprinting” is a technique combining information obtained from the browser or navigation equipment to set a user apart in their subsequent visits to different websites.

We currently use browser local storage in the Service to store content information and preferences. On certain sections of our website, we may occasionally use web beacons that allow us to determine when users visited that section of the site.

There may be other tracking technologies now and later devised and used by us in connection with our website. Further, third parties (e.g., Google) may use tracking technologies with our website. We do not control those tracking technologies, and we are not responsible for them. However, be aware that you may potentially encounter third-party tracking technologies in connection with your use of our commercial website, and that this Policy does not apply to the tracking technologies or practices of such third parties.

2.2. Use of Your Personal Data

2.2.1. Legal Basis for Using or Processing Your Personal Data

We only process your Personal Data when we believe it is necessary and we have a valid legal basis to do so under applicable law, such as with your consent, to comply with laws, to provide you with services requested, to fulfill our contractual obligations, to protect your rights, and for our legitimate business interests.

We may use de-identified information created by us without restriction. When we use the term “de- identified information,” we mean information that cannot be used to personally identify you.

We may process your Personal Data if you have consented to allow FewClicksAway to use your Personal Data for a specific purpose. You can withdraw your consent at any time by emailing us at [email address].

More specifically, we may also process your Personal Data for the following purposes:

Performance of a Contract. We may process your Personal Data when we believe it is necessary to fulfill our contractual obligations to you, including providing our services or at your request before entering into a contract with you.

Legitimate business interests. We may process your Personal Data when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests, rights, and freedoms. For example, we may process your Personal Data for the purposes described below:

• To diagnose problems and prevent fraudulent activities;
• To identify usage trends, to understand better how the Service is being used and to make improvements;
• To facilitate account creation and authentication and otherwise manage user Accounts. We may process your Personal Data so you can create and log in to your Account, as well as keep your Account in working order;
• To deliver and facilitate the delivery of our Service. We may process your Personal Data to provide you with the requested service;
• To respond to inquiries and offer support. We may use your Personal Data to respond to your questions and solve any potential issues you might have with the use of our Service;
• To send administrative information to you. We may use your Personal Data to send you product, service, or new feature information, and information about changes to our terms, conditions, and policies;
• To enable User-to-User communications. We may use your Personal Data, specifically your email address or phone number, to enable User-to-User communications;
• To request feedback. We may use your Personal Data to request feedback and to contact you about your use of the Service;
• To protect our Service. We may use your Personal Data as part of our efforts to keep the Service safe and secure (for example, for fraud monitoring and prevention);
• To enforce our Terms of Service and policies;
• To comply with our contract with a Services Provider. Processing certain of your Personal Data may be a necessary component of a contract between FewClicksAway and a Service Provider;
• For business transfers: We may use your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred;
• For other purposes: We may use your Personal Data for other legitimate business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience;

Legal Obligations. We may process your Personal Data where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your Personal Data as evidence in litigation in which we are involved. If we receive a subpoena or other lawful request, we may need to inspect the data we hold to determine how to respond, or we may process your Personal Data to comply with other legal or regulatory requirements.

To save or protect an individual's vital interests. We may process your Personal Data when necessary to save or protect an individual's vital interests, such as to protect human life or to prevent harm.

2.2.2. Disclosure of Your Personal Data to Third Parties

We may share or disclose your Personal Data in the following situations:

With Service Providers: We may share your Personal Data with Service Providers to carry out services requested through the Service, to monitor and analyze the use of our Service, for payment processing, and to contact you. These third-party vendors collect, store, use, process and transfer information about your activity on our Service in accordance with their Privacy Policies.

For business transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company.

With Affiliates: We may share your Personal Data with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with us.

With business partners: We may share your Personal Data with our business partners to offer you certain products, services or promotions.

With other users: when you share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With your consent: We may disclose your Personal Data for any other purpose with your consent.

To Law enforcement: Under certain circumstances, FewClicksAway may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

To fulfill other legal requirements: FewClicksAway may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation;
• Protect and defend the rights or property of FewClicksAway;
• Prevent or investigate possible wrongdoing in connection with the Service;
• Protect the personal safety of users of the Service or the public;
• Protect against legal liability.

2.2.3. Transfer or Use of Personal Data Internationally

The website and the Service are intended for use only by persons located in the United States. FewClicksAway does not offer or market its services to individuals located outside of the United States.

Your information, including Personal Data, is processed at FewClicksAway's operating offices in the United States, and in any other places where the parties involved in the processing are located. FewClicksAway does not store or transfer any Personal Data outside of the United States. All Personal Data processed or stored by FewClicksAway is held in servers located in the United States. Certain Service Providers to which your Personal Data is transferred or disclosed (as described above) may transfer or store information outside of the United States. Any Personal Data processed or stored by such Service Providers will be handled, processed or stored in accordance with the Service Provider’s privacy policy.

This means that in some instances, some of your Personal Data may be transferred to — and maintained on — computers or servers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such Personal Data represents your agreement to that transfer.

FewClicksAway will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization unless there are adequate controls in place including the security of your Personal Data and other personal information.

2.2.4. Retention of your Personal Data

FewClicksAway will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

FewClicksAway will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or We are legally obligated to retain this data for longer time periods.

2.3. Security of Your Personal Data

FewClicksAway takes the security of your Personal Data very seriously. We aim to protect your Personal Data through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your Personal Data, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your Personal Data the transmission of personal information to and from our website and the Service is at your own risk. You should only access the website and the Service within a secure environment.

2.4. Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

2.4.1. Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website and the Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

2.5. Payments

FewClicksAway uses the third-party service Stripe for payment processing.

FewClicksAway does not request, obtain, store, collect or process your payment card details. When you set up your Account for the Service, you will be directed to Stripe’s website, where you will provide your payment information to Stripe directly. Stripe’s processing, handling and storage of your payment information is governed by Stripe’s privacy policy, which can be viewed at https://stripe.com/us/privacy.

2.6. Children's Privacy

FewClicksAway’s website and Service are not intended for anyone under the age of 18. By using the website or the Service, you represent that you are at least 18 years of age. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we will de-activate the relevant user Account(s), and take steps to promptly remove that information from our servers.

2.7. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

3. Individual Data Protection Rights

3.1. General Rights

Individuals have the following rights pertaining to their Personal Data:

1. The right to be informed of how their Personal Data is collected and processed

2. The right of access to any of their Personal Data that has been collected

3. The right of rectification to any inaccurate or incomplete data

4. The right to erasure of any and all data

5. The right to restrict processing to only certain types

6. The right to data portability so that data can be retained and reused for other purposes

7. The right to object to the use of their data for specific processing activities

8. Rights in relation to automation so that decisions are not made about the user based exclusively on automated processing

You may exercise these rights by emailing us at [email address].

3.2. California Privacy Rights

This section applies only to California residents. It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.

As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

• Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
  • The categories of Personal Information that we have collected.
  • The categories of sources from which we collected Personal Information.
  • The business or commercial purpose for collecting and/or selling Personal Information.
  • The categories of third parties with whom we share Personal Information. Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third-party recipient.
  • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third-party recipient.
• Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
• Deletion. You can ask us to delete the Personal Information that we have collected from you.
• Opt-out of sales. If we sell your Personal Information, you can opt-out. In addition, if you direct us not to sell your Personal Information, we will consider it a request pursuant to California’s “Shine the Light” law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes.
• Opt-in. We contractually prohibit our publishing and advertising clients from placing our technology on pages that target individuals younger than 16 years old. If we learn that you are younger than 16 years old, we will asking for your permission (or if you are younger than 13 years old, your parent or guardian’s permission) to sell your Personal Information before we do so.
• Non-discrimination. You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits individuals who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. We will never disclose your personal information to third parties for direct marketing purposes without your authorization.

You may exercise your California privacy rights described above by emailing us at [email address].

3.3. Rights of Individuals in the European Economic Area or the UK

FewClicksAway does not offer or market its Service to individuals located outside of the United States, not does it intend to make it Service available to persons located in other countries. Regardless, if you are located in the European Economic Area (EEA) or the United Kingdom and you believe we are unlawfully processing your Personal Data, in addition to the general rights above, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here https://ec.europa.eu/newsroom/article29/items/612080. If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

4. Changes to this Privacy Policy

FewClicksAway may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your use of the website or Service following a posted update to this Privacy Policy constitutes your acceptance of the latest version the policy.

5. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

[CONTACT INFORMATION]